Fujitsu set to acquire ServiceNow consultancy Enable Professional Services

ICT vendor Fujitsu is set to acquire Asia-Pacific’s largest independent ServiceNow consultancy, Enable Professional Services, in a move it says it will reinforce its service management advisory, consulting and delivery services capability.

Announcing plans on Thuraday, Fujitsu Australia and Fujitsu Limited said the acquisition continues its approach of using M&A as a tool to support Fujitsu’s growth ambitions.

Prior to this, Fujitsu Australia acquired data and AI-consultancy, Versor, and Microsoft-specialist, oobe.

Fujitsu says Enable Professional Services will operate as a stand-alone Fujitsu company for the foreseeable future, under the continued leadership of Bruce Hara., and will be re-branded ‘Enable, a Fujitsu company’.

According to Fujitsu, with the acquisition of Enable Professional Services, it will gain “market-leading and award-winning expertise and experience to deliver ServiceNow advisory, consulting, and delivery services for customers across the region.”



“The company’s ServiceNow capabilities and digital transformation specialist skills directly support Fujitsu’s portfolio transformation and will bolster future offerings for “Business Applications,” one of seven Key Focus Areas (KFAs) under Fujitsu’s new global Uvance business brand. Enable Professional Services currently operates in Australia, Singapore, Hong Kong, Philippines, and India,” the company said in a statement released early this afternoon.

Nicholas Fraser, in charge of strategic growth and investments at Fujitsu commented:

“M&A helps realise Fujitsu’s ambition of becoming a global leading DX services player. We look for opportunities that will help Fujitsu gain differentiation in digital including AI, cybersecurity, or analytics, and build world-class capabilities to engage clients in business transformative discussions,” said Nicholas Fraser, in charge of strategic growth and investments at Fujitsu.

Our investments also accelerate the realisation of our Uvance vision. Our planned acquisition of Enable Professional Services represents an important milestone on this journey.”

Fujitsu says Enable Professional Services – founded in 2014 – is an award winning ServiceNow Elite partner that builds and implements industry-leading solutions that improve the customer and employee experience, enabling businesses to create value at speed.

“Through its end-to-end ServiceNow offerings delivered through specialist thought-leading practices, innovative proprietary solutions, and strong people-first culture, Enable Professional Services is leading the way in accelerating digital transformation in the region.

“The company was distinguished with four ServiceNow awards this year including Asia Pacific and Japan Elite Partner of the Year 2022, an award it has earned in the past three consecutive years for achieving overall excellence in certifications, customer satisfaction and ServiceNow pipeline growth,” noted Fujitsu.

Fujitsu EVP and vice head of global solution business group Yoshinami Takahashi commented “We are very excited by the prospect of welcoming Enable Professional Services to the Fujitsu Group. Enable Professional Services’ capabilities in co-creating value in tandem with Fujitsu’s service integration expertise and advanced technologies will play an important role in accelerating our strategy for Business Applications.

Fujitsu’s vision for Uvance centers on building new possibilities by connecting people, technology and ideas, creating a more sustainable world where anyone can advance their dreams. I am confident that this move will set us on a path to make this vision a reality.”

Fujitsu Asia-Pacific executive vice president and CEO Graeme Beardsell said “I am delighted that Fujitsu is investing in the growth of Australian technology companies and helping them to expand on a global scale. I look forward to welcoming Enable Professional Services into the Fujitsu family.

“Enable Professional Services is an impressive force in the market, demonstrating the value and depth of thinking and experience it has to offer to customers on the ServiceNow platform. Together, Fujitsu and Enable Professional Services will accelerate our customers’ digital transformations, delivered through our combined deep-industry experience and specialist teams,” concluded Beardsell.

From an industry perspective, Fujitsu says this acquisition will accelerate its experience, depth, and customer base in multiple industries including manufacturing, financial services and telecommunications.

“The acquisition will actively stimulate growth opportunities for Enable Professional Services’ current capabilities into both the local and global markets and provide industry-leading differentiation in ServiceNow services for current Fujitsu customers in Asia-Pacific,” Fujtisu concluded.

Enable Professional Services CEO Bruce Hara said “Enable has always looked for chances to make life better for our customers and for our team. Joining Fujitsu ticks both these boxes, offering us new markets and geographies, and a significant scale. We can drive even greater market impact. So the future is exciting, and we’re ready to showcase to the world what we can do as a Fujitsu company.”

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